Privacy Policy

Information We Collect

When you interact with our website or request our services, we may collect the following information:

• Personal identification information including name and email address
• Service preferences and vehicle-related information you provide
• Technical data about your visit including browser type, device information, and IP address
• Cookie data as described in our Cookies Policy

How We Use Your Information

The information we collect serves the following purposes:

• Processing and responding to your service requests
• Communicating appointment details and service information
• Improving our website functionality and user experience
• Analyzing website traffic patterns and visitor behavior
• Complying with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and access is restricted to authorized personnel only.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our users

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service request information is typically retained for a period of seven years for business and legal purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 47 Newcastle Street, Perth WA 6000, Australia